Stakeholders Engagement
Stakeholders Engagement
We engage with stakeholders through various channels, strive to respond to the concerns of stakeholders, and propose corresponding strategies and actions.
Engagement Strategies and Goals
Improve how Sinyi Realty engages with stakeholders in our efforts to act, influence and advocate for responsible business growth.
Engagement Results and Feedback
Sinyi Realty attaches importance to the feedback of stakeholders. In response to the concerns or suggestions of various stakeholders, and in line with the motto: “Sinyi begins with trust and ends with perfection,” we continue to improve in all aspects, plan corresponding strategies, and propose actions or projects. Here are excerpts from some stakeholder’s suggestions and feedback to us.
For more information, please refer to the videos or interviews on Sinyi Sustainability Website:
YoutubeYou can also give us more feedback through the online questionnaire.
The Categories and Significance of stakeholders
Our stakeholders mainly include investors, employees, customers, society (including the media, government and the competent authorities, etc.), the environment and suppliers. We have considerable responsibility toward our stakeholders. Therefore, it is necessary to engage with them through various methods and channels to understand their needs and expectations. Their feedbacks are also used as a reference for the formulation of sustainability policies and related plans. The modes and channels of engagement with stakeholders are presented in the chart below. For related material topics, the responses and plans are detailed in subsequent chapters.
Employees
Talent is the foundation of business. Employees are partners in business and not merely assets. A company must provide competitive levels of compensation and a comprehensive system of benefits, ensure a safe employment environment, which could attract outstanding talents, giving absolutely respects and cares, and grow together with the company.
Engagement Means and Methods [Frequency]
- Sustainability ReportAnnually
- Sustainability website and mailboxTimely
- Various internal meetingsRegularly
- Internal communications platformTimely
- Employees communications mailboxTimely
- Departmental service hotlineTimely
- Labor-management meetingsRegularly
- EAP assistance programTimely
- 1234 sexual harassment prevention hotlineTimely
- Course opinion surveysTimely
- Internal questionnairesAnnually
- A-yi Chatbot, SinyiGPTTimely
Issues of Concern
- 8
- 9
- 11
- 12
- 15
- 16
- 17
- Learn more 〉
Results of Consensus
Full communication with employees at any time, including collecting their feedback, enabling us to adjust policies and related guidelines or regulations. We collected 71,794 comments, most of which were recommendations for training and salary incentives.
Response Methods and Results
The implementation of Sinfu Coin - flexible benefits is carried out by employee satisfaction surveys, and rules are completed by multiple communication channels. With high-paying jobs, diverse career paths, and proper support, our policies encourage employees to pursue higher achievement. Our online training and lifelong learning allow employees at all levels to better use their fragment time to improve their professional knowledge, and to achieve a balance between life and work.
Responsive Feedback
- Employee Composition and Diversity
- Talent Investment and Growth
- Rewards and Compensation
- Employee Well-being and Full Participation
- Occupational Safety and Health Promotion
- Compliance with Human Rights and Labor Conditions
Social – Internal Stakeholders
Sinyi employees make an impact by addressing social issues with neighbors.
Through the collaboration of branches across Taiwan, more than 1,000 people and over 1,500 bags of blood are donated each year. This strong connection with the community has earned Sinyi the "Outstanding Blood Donation Enterprise" award for consecutive years. Employees, driven by a passion for service, strive to become professional managers while continuing to care for social issues alongside residents. For greater impact and in alignment with the SDG of reducing inequalities, we aimed to raise awareness and understanding of individuals with Down syndrome. They connected 205 branches to become Down syndrome-friendly.